Terms and Conditions
Last updated: January 15, 2025
These Terms and Conditions govern your use of WaveCraftRentals' boat rental services, maritime adventure operations, and related digital platforms. By accessing our services, you agree to be bound by these terms. Please read them carefully before embarking on your maritime adventure with us.
1. Agreement and Acceptance
Welcome to WaveCraftRentals' Terms and Conditions. By using our website, visiting our marinas, or engaging with our boat rental and maritime adventure services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, please discontinue use of our services immediately.
These terms apply to all customers, including individuals, groups, families, and organizations using WaveCraftRentals services across India's coastal regions and inland waterways.
2. Legal Compliance and Regulatory Adherence
WaveCraftRentals operates in strict compliance with Indian and international laws governing maritime operations, tourism, and consumer protection:
- Consumer Protection Act, 2019
- Information Technology Act, 2000
- Goods and Services Tax (GST) regulations
- Inland Vessels Act, 2021
- Indian Ports Act, 1908
- Coast Guard safety regulations
- Environmental Protection and Marine Conservation guidelines
- Tourism safety and liability standards
We maintain all necessary licenses, certifications, and permits required for maritime operations in India, ensuring full legal compliance across all our coastal and inland locations.
3. Service Offerings and Specifications
3.1 Maritime Rental Fleet
Our comprehensive vessel fleet includes:
- Luxury yachts with premium amenities (air conditioning, entertainment systems, full kitchens)
- Sport boats and speedboats (water sports, thrill adventures, island hopping)
- Fishing boats and specialized vessels (deep-sea fishing, commercial fishing experiences)
- Traditional houseboats (backwater cruises, multi-day stays)
- Catamarans and sailing boats (sailing lessons, peaceful cruises)
- Pontoon boats (family gatherings, group events)
- Photography charter boats (sunset cruises, wildlife photography)
3.2 Maritime Services
Our comprehensive service offerings include:
- Hourly, daily, and weekly boat rentals
- Professional captain and crew services
- Boating safety training and certification programs
- Guided maritime tours and adventure packages
- Catering and event management for on-board celebrations
- Vessel pickup and delivery services
3.3 Service Standards and Commitments
We commit to providing:
- Accurate availability information and timely service delivery
- Well-maintained vessels with current safety certifications
- Licensed captains and experienced maritime crew members
- Comprehensive insurance coverage for all rental operations
- 24/7 emergency support and communication systems
- Complete safety equipment and emergency protocols
4. Customer Responsibilities and Obligations
As a WaveCraftRentals customer, you are responsible for:
Accurate Information
Providing complete and truthful information about group size, experience level, and special requirements
Valid Documentation
Presenting valid government-issued ID and any required maritime licenses or certifications
Safety Compliance
Following all safety instructions, wearing provided safety equipment, and adhering to maritime regulations
Swimming Ability
Declaring swimming ability honestly and informing us of any medical conditions that may affect safety
Payment Terms
Making payments according to agreed terms and providing security deposits where required
Environmental Responsibility
Respecting marine environments, following eco-friendly practices, and not disturbing wildlife
Failure to meet these responsibilities may result in service termination, additional charges, or forfeiture of security deposits for safety or environmental violations.
5. Intellectual Property and Proprietary Rights
WaveCraftRentals respects and protects intellectual property rights:
Our Intellectual Property
- WaveCraftRentals brand name, logos, and trademarks
- Proprietary maritime routes and tour packages
- Website content, booking software, and digital assets
- Training materials and safety documentation
Customer Rights
- Right to peaceful enjoyment of rental services
- Privacy protection for personal information and data
- Access to safety information and emergency procedures
- Fair treatment and non-discrimination in service provision
Third-Party Rights
- Vessel manufacturer warranties and terms
- Maritime authority regulations and compliance requirements
- Insurance provider terms and coverage limitations
- Environmental protection and conservation standards
6. Pricing, Payment Terms, and Financial Policies
Our transparent pricing and payment structure includes:
Pricing Structure
Competitive, seasonal pricing with transparent rates. All costs clearly outlined before booking confirmation.
Payment Methods
Cash, UPI, credit/debit cards, net banking, and digital wallets accepted for all services.
Billing and Invoicing
Detailed invoices with GST compliance, insurance information, and service breakdown provided immediately.
Cancellation Policy
Flexible cancellation terms based on weather conditions and advance notice requirements.
Payment Terms and Conditions
- Security deposits required for all vessel rentals (refundable upon safe return)
- Full payment due at time of booking or before departure
- Late return fees apply for vessels returned beyond agreed time
- Damage charges assessed based on professional repair estimates
- Fuel costs included in rental rate unless otherwise specified
7. Safety Requirements and Liability Limitations
WaveCraftRentals maintains strict safety standards while establishing reasonable liability frameworks:
Safety Equipment
Life jackets, emergency communication devices, and safety equipment provided for all passengers
Safety Training
Mandatory safety briefing before departure covering emergency procedures and equipment usage
Weather Monitoring
Continuous weather monitoring with automatic trip cancellation for unsafe conditions
Liability Exclusions
Acts of nature, passenger negligence, and pre-existing medical conditions excluded from liability
Insurance Coverage
Comprehensive marine insurance covering vessel damage and third-party liability
Swimming Requirements
Basic swimming ability required for certain activities; non-swimmers must declare status
8. Dispute Resolution and Legal Procedures
Our structured approach to resolving disputes ensures fair and efficient resolution for maritime service issues:
Resolution Process
- Direct communication with marina management and customer service
- Escalation to regional operations management team
- Review by senior management and maritime operations director
- Mediation through tourism and maritime industry associations
- Legal arbitration through Indian maritime law if necessary
All disputes are subject to the jurisdiction of courts in Bengaluru, Karnataka, India. Indian maritime and commercial law governs all aspects of these terms and conditions.
9. Service Modifications and Updates
WaveCraftRentals reserves the right to modify services and terms to improve customer experience and maintain industry standards:
Fleet Expansion
Adding new vessels and maritime services based on customer demand and seasonal requirements
Safety Improvements
Updating safety procedures and adopting new maritime technologies for enhanced security
Location Changes
Opening new marina locations or relocating existing facilities based on operational needs
Pricing Adjustments
Modifying pricing structure based on seasonal demand, fuel costs, and market conditions
Customers will be notified of significant changes through email, SMS, website notifications, marina announcements, and social media updates.
10. Service Termination and Account Closure
Service termination may occur under the following circumstances:
Grounds for Termination
- Violation of maritime safety regulations or terms of service
- Dangerous behavior that endangers crew, passengers, or marine environment
- Repeated payment defaults or fraudulent booking activities
- Environmental violations or damage to marine ecosystems
- Legal violations or criminal activities during service
- Mutual agreement between customer and WaveCraftRentals
In case of service termination, customers will be safely returned to shore and notified in writing of the termination reasons. Security deposits may be forfeited for safety or environmental violations.
11. Contact Information and Customer Support
For questions about these terms, service inquiries, or to report issues, please contact our dedicated maritime customer support team: